Return & Refund Policy

At www.capdigitals.online, we strive to ensure customer satisfaction. If you receive an item that is dead on arrival, damaged, incorrect, or still in its original packaging, you may return it for a full refund within 30 days of purchase.

Return & Replacement Guidelines

• Dead on Arrival (DOA) Products: We reserve the right to test any DOA product before processing a return.
• Damaged or Incorrect Products: If you receive a damaged item or an item different from what you ordered, you may return it within 30 days by contacting our customer support team.
• Original Packaging: Customers must refuse delivery if the original packaging is damaged or tampered with. If damage or defects are discovered after unboxing, contact our support team immediately.

Return Process

• Customers must log a return request by calling our toll-free customer support or emailing info@capdigitals.online.
• If a return is approved, we will arrange for product pickup.
• Items must be returned with manuals, warranty cards, accessories, promotional gifts, and original packaging.
• Upon pickup, customers will receive an acknowledgment receipt, which should be retained for future reference.

Refund & Replacement

• If a replacement is unavailable, we will process a full refund, including any applicable shipping charges.
• Refunds or exchanges are subject to our return and replacement policies.

We follow the MAIL ORDER guidelines set by the United States Federal Trade Commission to ensure a smooth return process.

For assistance, contact us at our email info@capdigitals.online with any concerns or suggestions.